Shipping

**Labor Day Long Weekend Sale items September 4 to 7, 2020 --> Your order will be processed / made / polished and boxed in 5 to 9 business days (or as noted in items listed)  BEFORE Shipping.

Shipping time is dependent on the shipping option you choose.

All Shipping costs are calculated at checkout.

By purchasing you've read the below notifications regarding shipping:

 

1. Domestic USA orders: 

Orders will ship within 5 to 9 business days after your order is made*. Shipping time is currently:

- Standard USPS shipping takes 3 to 5 business days ( + 3 days or more due to Covid-19)

- USPS Priority shipping takes 2 to 3 business days (+ 1 day due to Covid-19)

*Please allow additional shipping time due to Covid-19 and reduced shipping staff and updated processes by USPS and other mailing services/

* unless otherwise stated in listing, or if your item is a custom made product or large multiple orders are needed.  At which time dates and timing would be provided to you.

If you need the item by a certain DATE, leave a note/ or email us in advanced.  Rapunzel & Croft will assess if your item will make it on the date requested, or if it is possible. 

-Ordering and selecting a faster method of shipping does not remove the 3 to 5 day production time.  Shipping speed is based on what you select.

-If you contact us in advance, or when you place your order regarding a certain date, we will accommodate where feasible and move your order up in the production.  If you do not tell us by contacting us or leaving an note in your order, will not know simply by the "Expedited shipping" you choose.

- We cannot help you or advise on best options if we don't know your needs!  We will do our best to accommodate.  We will contact you to arrange alternative options if the date is not achievable.


2. INTERNATIONAL Orders: 

Standard International shipping USPS estimates:

(There are current delays due to Covid-19 and reduced staffing and increased process time by all shipping/mail services.  Please be patient.)

- Canada**: 15 business days

- Europe**: 15 - 25 business days

- Rest of World**: 15 to 45 business days

** All dates are estimates, once shipping leaves the United States - all timing and process is determined by your Country's mail service. Any Customs Processes may add extra shipping days to the estimated days listed above.

**Be aware of your Country's Customs Agency Processes and any Fees/Taxation levied by your Country for items purchased internationally. Any Customs/duties you may required to pay in your Country, is not extra shipping costs from Rapunzel & Croft. These are import tax fees imposed by your Country.  

For more FAQs, Refund Policy, Privacy Policy and Terms of Service, please scroll to the bottom of the page for all links and information.

Thank you kindly! 
Rapunzel & Croft