Allow 7 to 12 business days for your pre-order to be handmade before shipping. Size of order determines timing as well as all of the pre-orders collected.
LARGE orders / wedding parties (orders over 6 ++) require minimum days suggested above. Any numbers over this request will require at least 30 business days.
CUSTOMS require minimum 60 to 90 business days to work with you for designs, colors and approvals.
PRODUCT ▪ DETAILS
-Available in Gold finish only
-Light weight and high quality!
-Wrapped in a cute box with a mini blank card, ready to gift!
-Handmade in the Rapunzel & Croft Studio
-SIZE - see Model photos for example size
-Great for sensitive ears
PRODUCT ▪ MATERIALS
-Earring Stud post: High quality thick 18kt Gold plated earring ball posts, & gentle on sensitive ears
-Earring components: High quality 18kt gold plated, ceramic enamel finish for low maintenance
-Earring charms: handmade Polymer Clay
-All items are handmade and will vary with natural patterns and colors
*Earrings are non returnable for hygienic reasons
All photos are the property of Maureen Cilimdzic, copyright 2023. No reproduction or reuse of photos and products can be used without permission from the designer.
Due to device and screen differences, there may be variations in color in the product you see on screen on different devices.
NEED BY A CERTAIN DATE?!
Please contact us, or leave a note in your order if you need it by a certain date. We will generally try to accommodate by moving your order up for quicker production.
We will contact you if we cannot meet the date.
▪ DO NOT just select a faster shipping method - as the shipping time does not include general production time of 3-5 business days (unless Holidays or Sales which may be 5-9 business days or as noted in Store updates)! If you do not contact us or note the date in your order, we don't know that you need it by a certain date!
▪ The faster shipping you select, only means it will ship faster once we have completed your order to ship!
WRONG SHIPPING ADDRESS?
▪ You can contact us at any time to update your address - if it has not shipped.
▪ If your address is incorrect, and has already shipped, we cannot retrieve it back. We will need to wait for the package to come back to Rapunzel & Croft at which time you will need to repurchase shipping for the correct address.
CURRENT PRODUCTION TIME FOR ALL ORDERS
▪ The current Production time - Please See individual PRODUCT descriptions for up to date times. Shipping - depending on the complexity of your order and the number of orders at the moment.
▪ Shipping time will depend on the Shipping Option you select.
▪ Customs Fees are NOT the responsibility of our Store - Rapunzel & Croft.
▪ Please be aware of your Country's Customs Agency processes.
▪ Your Country may have Customs Fees for items your purchase and import into the country. These are not costs associated with the Rapunzel & Croft store.
▪ Your Country may have random checks and taxes on imported/internationally purchased items. It is very important to know your country’s customs fees policy when ordering.
Read FAQ's or Shipping Policies for more information.
These are general Guidelines:
▪ Contact Us within 7 days of receiving your item if there is any issues or defects.
▪ Returns can be made for non-custom items within 7 days of receiving the item, by contacting us.
Refunds will be processed, minus any shipping costs.
Return costs are the responsibility of the buyer.
A restocking fee of 5% will be removed from the refund.
▪ Custom Items cannot be returned due to the information stamped or the custom size, length or color of the item.
▪ Earrings cannot be returned due to hygienic reasons.